This KYC & Verification Policy (“Policy”) applies to all users, customers, partners, affiliates, API users, and other individuals or entities accessing or using websites, applications, APIs, subdomains, mobile applications, digital products, and related services operated under the VIDI brand, including but not limited to *.vidi.one (collectively, the “Platform”).
By accessing or using the Platform, users acknowledge and agree to this Policy.
1. Purpose of this Policy
VIDI may implement identity verification, Know Your Customer (“KYC”), fraud prevention, compliance, and risk management procedures in connection with Platform operations.
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fraud prevention measures;
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verification-related limitations;
VIDI reserves the right to apply verification procedures at its sole discretion.
2. Verification Requirements
VIDI may request verification at any time, including:
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during account registration;
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during suspicious activity reviews;
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during fraud investigations;
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during chargeback disputes;
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during cryptocurrency-related activity;
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during provider compliance reviews.
Verification requests may include:
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government-issued identification;
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payment ownership verification;
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supporting documentation;
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transaction confirmations;
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additional identity information.
Failure to complete requested verification may result in:
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restricted functionality;
3. Fraud Prevention & Risk Screening
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machine learning systems;
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third-party verification providers;
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fraud prevention providers;
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blockchain analytics providers;
Verification or approval outcomes may depend on:
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payment processor requirements;
VIDI does not guarantee successful verification or account approval.
4. User Responsibilities
Users are solely responsible for:
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providing accurate information;
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maintaining updated account details;
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submitting valid documents;
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ensuring authenticity of submitted materials;
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complying with applicable laws.
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manipulate verification systems;
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bypass verification procedures;
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use unauthorized payment methods.
Submission of false, fraudulent, misleading, altered, or unauthorized information may result in:
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transaction cancellation;
5. Account Restrictions & Enforcement
VIDI reserves the right to:
Enforcement actions may occur:
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based on provider requirements;
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based on fraud indicators;
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based on compliance obligations;
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based on operational risk assessments.
VIDI is not obligated to disclose:
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verification methodologies;
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internal compliance procedures;
6. Cryptocurrency & Enhanced Verification
Certain cryptocurrency-related activities may require:
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source-of-funds verification;
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enhanced identity verification.
VIDI reserves the right to:
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reject cryptocurrency-related activity;
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require additional verification;
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delay fulfillment during compliance review.
Cryptocurrency transactions may be irreversible and subject to additional compliance procedures.
7. Data Retention & Record Preservation
VIDI may store, preserve, analyze, or process:
Records may be retained for:
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compliance investigations.
Retention periods may vary depending on:
8. Third-Party Verification Providers
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identity verification vendors;
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fraud prevention systems;
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blockchain analytics providers;
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sanctions screening providers.
Third-party providers may operate under separate:
VIDI does not control all third-party systems or verification outcomes.
9. International Compliance
Users are responsible for compliance with:
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anti-money laundering laws;
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identity verification requirements.
Certain services may be unavailable in specific jurisdictions.
VIDI reserves the right to restrict access based on:
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operational risk assessments.
10. Limitation of Liability
To the maximum extent permitted by law, VIDI shall not be liable for:
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failed verification attempts;
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compliance-related enforcement actions;
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third-party verification outcomes.
Users assume all risks associated with verification procedures and compliance reviews.
11. Changes to this Policy
VIDI may modify this Policy at any time without prior notice.
Updated versions become effective upon publication on the Platform.
Continued use of the Platform constitutes acceptance of updated versions.
12. Language
In the event of inconsistencies between translated versions of this Policy, the English-language version shall control unless otherwise required by applicable law.
13. Contact Information
Verification & Compliance: compliance@vidi.one Fraud & Security: security@vidi.one Legal Requests: legal@vidi.one General Support: support@vidi.one