This AML / Anti-Fraud / Risk Management Policy (“Policy”) applies to all users, customers, partners, advertisers, affiliates, API users, and other individuals or entities accessing or using websites, applications, APIs, subdomains, mobile applications, digital products, and related services operated under the VIDI brand, including but not limited to *.vidi.one (collectively, the “Platform”).
By accessing or using the Platform, users acknowledge and agree to this Policy.
1. Purpose of this Policy
VIDI maintains anti-fraud, anti-abuse, anti-money laundering (“AML”), and risk management procedures intended to:
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support platform integrity;
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comply with provider requirements;
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comply with financial and operational standards;
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prevent unauthorized activity.
VIDI reserves the right to implement security, verification, monitoring, and risk management procedures at its sole discretion.
2. Risk Monitoring & Fraud Prevention
VIDI may monitor transactions, accounts, interactions, devices, and behavioral activity for:
Risk monitoring may involve:
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machine learning systems;
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automated review systems;
VIDI may use internal systems, third-party providers, fraud prevention services, payment processors, and risk intelligence systems.
3. Verification Procedures
VIDI reserves the right to request:
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government-issued identification;
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transaction confirmations;
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supporting documentation.
Verification may be required:
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during suspicious activity reviews;
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during chargeback reviews.
Failure to provide requested information may result in:
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transaction cancellation;
4. Transaction Reviews & Restrictions
VIDI reserves the right to:
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manually review transactions;
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based on provider requests;
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based on payment processor decisions;
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based on sanctions or compliance screening.
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uninterrupted processing;
5. Sanctions & Restricted Activity
VIDI may restrict or prohibit access involving:
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restricted jurisdictions;
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suspicious financial activity;
VIDI reserves the right to:
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cooperate with authorities;
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comply with sanctions obligations.
Users are solely responsible for compliance with:
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anti-money laundering laws.
6. Cryptocurrency & Blockchain Risk
Cryptocurrency-related services may involve:
Cryptocurrency transactions may:
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depend on third-party infrastructure;
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require additional verification.
VIDI reserves the right to:
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reject cryptocurrency transactions;
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restrict blockchain activity;
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request enhanced verification;
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delay fulfillment for risk analysis.
VIDI does not control blockchain networks or external wallet providers.
7. Chargebacks & Payment Abuse
VIDI actively monitors for:
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unauthorized payment activity;
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account takeover activity;
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suspicious purchasing behavior.
VIDI reserves the right to:
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submit evidence to processors;
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cooperate with payment providers;
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permanently restrict abusive users.
Users may remain liable for:
8. Data Collection & Monitoring
VIDI may collect, analyze, store, or process:
Monitoring may occur continuously, automatically, or through third-party systems.
VIDI may preserve logs, records, and evidence for:
9. Cooperation with Providers & Authorities
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fraud prevention systems;
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blockchain intelligence providers;
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law enforcement agencies;
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compliance organizations.
VIDI may share information where legally permitted or operationally necessary for:
10. Automated Systems & AI
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AI-assisted fraud systems;
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behavioral analysis systems;
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anomaly detection systems;
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automated moderation systems;
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algorithmic enforcement systems.
Certain decisions may be:
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algorithmically influenced.
VIDI is not obligated to disclose:
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fraud detection methodologies;
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internal security systems;
11. No Guarantee of Service Availability
Transactions, purchases, bookings, payments, or account functionality may be:
Additional verification or provider approvals may delay processing or fulfillment.
12. Enforcement Rights
VIDI reserves the right to:
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permanently restrict users;
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report suspicious activity;
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cooperate with authorities;
Enforcement actions may occur without prior notice.
13. Limitation of Liability
To the maximum extent permitted by law, VIDI shall not be liable for:
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fraud prevention measures;
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automated enforcement decisions;
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sanctions-related restrictions;
Users assume all risks associated with financial transactions and use of the Platform.
14. Changes to this Policy
VIDI may modify this Policy at any time without prior notice.
Updated versions become effective upon publication on the Platform.
Continued use of the Platform constitutes acceptance of updated versions.
15. Language
In the event of inconsistencies between translated versions of this Policy, the English-language version shall control unless otherwise required by applicable law.
16. Contact Information
Fraud & Security: security@vidi.one Legal Requests: legal@vidi.one Billing Support: billing@vidi.one General Support: support@vidi.one